Transfer Station Complaints and Feedback Form

Feedback or complaints on Metro Vancouver’s transfer stations?

Please complete the form below. If you have requested a follow-up, please expect to hear back from us within 1 week.

Inquiries on other subjects should be directed to the contacts below:

  • Account customers with billing questions: call 604-451-6185
  • Questions on the Disposal Ban Program: [email protected]
  • All other general inquires on transfer station hours, locations, rates and accepted materials:
    call 604-681-5600 or visit our transfer station web page
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What is the nature of your feedback or complaint? *

Please provide additional details *
What facility does this apply to? *

What date and time did this arise?
Select a date from the calendar.  
Weigh Scale Ticket Number

License Plate Number *

Surcharge Notice Number (if applicable)

Would you like a follow-up from Metro Vancouver? *

If yes, please provide your contact details below.

Name

Email

Phone Number