Emergency Preparedness Resources

​Links and resources to emergency preparedness information for Metro Vancouver and BC.

9-1-1 Service

Metro Vancouver Regional District contracts 9-1-1 service is to E-Comm, the largest 9-1-1 centre in British Columbia. E-Comm provides emergency communication services as the first point of contact for 9-1-1 callers in many regional districts across the province. E-Comm also provides integrated call-taking and dispatch services for police and fire partner agencies in B.C. and owns and operates the wide-area radio network used by police officers, firefighters and ambulance paramedics throughout Metro Vancouver and parts of the Fraser Valley.

E-Comm is Metro Vancouver Regional District’s 9-1-1 Public Safety Answering Point (PSAP). This means E-Comm answers initial 9-1-1 calls and then transfers the call to the appropriate local public safety agency (police, fire or ambulance).

Find out more about how 9-1-1 works and when to call 9-1-1 at www.ecomm911.ca


The Joint Municipal Regional Disaster Debris Management Operational Plan provides a framework for disaster debris management for the 23 Local Authorities (21 municipalities, one Treaty First Nation and one Electoral Area A) within the Metro Vancouver region. This Plan enables Local Authorities to collaborate and coordinate effort, DDM resources, and communications, to maintain continuity and recover from emergencies.

Debris Estimating Worksheet

Site Identification and Suitability Matrix

Debris Tracking Template Forms

Emergency Management BC

Emergency Management BC protects and improves public safety in B.C. by providing advisories of active emergencies, disaster readiness and recovery, fire safety and death investigation.



Integrated Partnership for Regional Emergency Management in Metro Vancouver (IPREM)

An intergovernmental partnership between the Province of British Columbia and Metro Vancouver (21 municipalities, 1 Treaty First Nation, and 1 Electoral Area). IPREM was formed to coordinate regional emergency management planning activities.

North Shore Emergency Management Office

Co-operative emergency management for North Shore municipalities.

Electoral Area A

Emergency planning and response information for residents of Electoral Area A.

Get Prepared – Government of Canada

"Know the Risks, Make a Plan, Get a Kit" - emergency planning guide provided by the Government of Canada.

Emergency Preparedness FAQs





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Joint Municipal Regional Disaster Debris Management Operational Plan

Report an Emergency

  • ​All of Metro Vancouver, including Electoral Area A, is served by EComm 9-1-1.